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Jason 
blast from the past
Group: Members
Posts: 13
Joined: Nov. 2001
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Posted on: Feb. 13 2002,06:06 |
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Okay folks, I figured this wasn't a big enough deal for an "Ask Slashdot," but I need a data recovery service. Fast. Recommendations?
I have (had) a RAID 0 array composed of two 20GB IBM Deskstars. Today, I decided to transplant the array into another machine, an operation which I have completed successfully in the past.
Well, not today. Upon turning on the machine after the transplant, one of the drives (the newer one, as luck would have it) started making this noise.
Not good!
Informal comparison with drive noises from IBM's website leads me to believe this is a bad head. No, not the kind that leaves you with lipstick and tooth marks.
To make matters worse, this array contained:
-All of my music
-All of my media (The Simpsons, Futurama, Family Guy, The Critic)
-Photoshop documents for all of my websites
-The last remaining complete archive of detonate.net (as well as all its previous incarnations)
-All of my digital photos
-All of my various writings
-All of my various coding projects
-&c, &c, I can't even remember now. Everything! It's all fucking gone!
...unless someone can point me at a data recovery service that they've had personal experience with. I can't stress this enough. If I ship my drive off to company XYZ which turns out to be you and your uncle in his basement with a hex screwdriver and a copy of IBM's drive fitness test, I will come to your house and slit you from your anus to your forehead.
I need drugs.
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| Post Number: 2
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veistran
We don't listen to people that don't like us.
Group: Members
Posts: 967
Joined: May 2000
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Posted on: Feb. 13 2002,06:19 |
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Whee, and the deskstar strikes again. After my experiances with the 75GXPs (not even taking into consideration that my experiances were pretty minor in comparison to many others), I would NEVER EVER EVER EVER EVER use a Deskstar in a RAID 0. As far as data recovery services, I don't really have any experiance with any so someone else will have to give advice about that. Offhand, did you good airflow on your drives?
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V|-
"Headed down the hard way
Concrete battleground
Urban monkey warfare
Sabotage underground camouflage"
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| Post Number: 3
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Del7a
FNG
Group: Members
Posts: 39
Joined: Feb. 2002
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Posted on: Feb. 13 2002,06:53 |
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Ugh. Sounds like the head is either looking for the start of the drive, or scraping across the platter. If it's the latter, you can kiss your data goodbye on that platter. If it's the former, then you may have some luck.
Doing a search on IBM, I found a couple places that may help. **I have not had any dealinigs with any of these companies, but I am going on good faith since IBM seems to recommend them.**
http://www.diskdoctors.com/
http://www.mdsdiskservice.com/
http://www.drivesavers.com/ (I have seen some of the comps they have been able to retreive data off of. I think they were featured in MaxPC once...)
http://www.eco-datarecov.com/
http://www.ontrack.com/
Of course, be prepared to pay a high price for what you are wanting.
Del7a
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| Post Number: 4
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editor
forum whore
Group: Members
Posts: 0
Joined: Jan. 2002
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Posted on: Feb. 13 2002,07:14 |
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Jason!!!
I'll shut up for the evening.
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| Post Number: 5
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ASCIIMan
-- Insert Witty Title Here --
Group: Members
Posts: 408
Joined: Sep. 2000
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Posted on: Feb. 13 2002,09:19 |
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I'd probably go with ontrack; although I haven't had any personal experience with them, they've pretty much been around forever and I've never heard anything bad about them (although I have known one or two people that used them and had good experiences).
edit - After looking at drivesavers' web site, I remember thay have a pretty good reputation too, so I would probably see if you could get a quote from both them and ontrack, and go with the lower quote. Note that recovery could cost anywhere from $300 or so up to $2000 and up (IIRC).
Also, DO NOT TURN YOUR HARD DRIVE ON AGAIN if you ever want to see your data.
Edited by ASCIIMan on Jan. 01 1970,01:00
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| Post Number: 6
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Anztac
Ronin
Group: Members
Posts: 1294
Joined: May 2000
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Posted on: Feb. 13 2002,10:16 |
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Nothing to say here, but that I've missed you man. 
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~[b]Anztac[/b][ [i]All Who Grok are God[/i] ]
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| Post Number: 7
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Hellraiser
PH34R M3
Group: Members
Posts: 977
Joined: May 2000
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Posted on: Feb. 13 2002,14:44 |
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Good to see you're still around! 
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I wonder if those who are sleeping in the ground are disturbed by the throbbing sound of our One Way Path to Eternity...
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| Post Number: 8
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Del7a
FNG
Group: Members
Posts: 39
Joined: Feb. 2002
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Posted on: Feb. 13 2002,17:41 |
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....reading your post again, Jason, and I just realized something.
You are gonna get charged more because you had the drives in a RAID 0. They will probably have to have both drives to reconstruct your data. Unless they can duplicate that drive *exactly*, they will prolly have to have both drives, along with any settings you had. I hope that they can do it, and keep us informed of the service you receive!
Del7a
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| Post Number: 9
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CatKnight
Jedi Republican
Group: Members
Posts: 3807
Joined: Dec. 2000
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Posted on: Feb. 13 2002,17:51 |
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YO CR0! I know exactly what the problem is. My friend alex has gone through TWO IBM hard drives in one year (free replacement ala dell), both died making that same noise. What dell told him was that an entire batch of IBM drives had the same defect, that they weren't clearing their cache properly and so after time, the motor got fucked up. Alex was able to access his drive for about a week before it finally died completely, however a lot of the files were damaged and unaccessable, and more became damaged as he used it (and was backing up stuff). Your best bet is to see if you can get it to run at all to back up, if not, send back to IBM/dell/whatever.
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[url=http://www.personal.psu.edu/users/d/b/dbl125/dfa.jpg]If you strike me down, I shall become more powerful that you can possibly imagine.[/url]
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| Post Number: 10
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ASCIIMan
-- Insert Witty Title Here --
Group: Members
Posts: 408
Joined: Sep. 2000
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Posted on: Feb. 13 2002,20:54 |
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NO, CATKNIGHT. Turning on the drive will most likely scrape the heads across the platters more times (especially if the disks aren't spinning at the right speed), PERMANENTLY destroying whatever data were under those parts. NEVER TURN ON A HARD DRIVE MAKING WEIRD NOISES IF YOU EVER WANT YOUR DATA BACK.
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